Product support
Authenticated customers can use the support workflow in their account.
Talk to the KAVIX India team.
For product, broker onboarding, partnership, support or security questions, send a tracked enquiry directly to the KAVIX India team.
Broker connection help
KAVIX support will never request your broker password, MPIN, TOTP secret or access token.
Security reports
Do not include credentials or private account data in a support message.
GET THE RIGHT HELP
Contact KAVIX without exposing private account data.
Use the verified KAVIX channel for product, onboarding, partnership, support or security questions. Include the issue and time, but never send passwords, MPINs, TOTP secrets, API tokens or private keys.
Create your secure account- 01Email info@kavixai.online
- 02Describe the affected screen and time
- 03Include a safe reference ID if available
- 04Wait for a verified KAVIX response
GOOD TO KNOW
Before you continue
What should I include in a support request?+
Your account email, a safe issue description, timestamp and non-sensitive screenshot.
Will support ask for a broker password?+
No. Any such request should be treated as suspicious.
KAVIX INDIA
One clear next step.
Explore the product safely. Real broker data appears only after official authorization; paper activity always remains labelled.
DIRECT TO KAVIX CRM
Tell us what you need.
This form creates a tracked enquiry for the KAVIX India team. Do not include passwords, broker credentials, API keys, MPINs or TOTP codes.