Refund and Cancellation
Current billing availability and the path for a billing query.
Current availability
Paid checkout runs on Razorpay inside the signed-in workspace only once KAVIX has switched it on; until then Smart Trader, Pro Intelligence and AI Max are launch previews and a plan-interest request does not charge money or activate a paid subscription. Private Research Desk is arranged by conversation. A free demo is paper-only, needs no payment details and is offered once per person. A paid plan covers one month per purchase and never renews automatically.
Before paid activation
The checkout will state the payable amount, tax presentation, billing period, renewal behaviour, cancellation route and applicable refund terms before any payment authorization. Commercial policy approval remains a launch prerequisite.
Billing assistance
For a billing concern, contact info@kavixai.online with a payment or receipt reference. Do not send card details, CVV, banking passwords or OTPs. A provider payment receipt must be reconciled before the product reports an active paid subscription.